Privacy Policy
Last updated: March 14, 2026
Frateca ("we," "our," or "us") operates the Frateca text-to-speech service available at app.frateca.com and through our iOS and Android applications (collectively, the "Service"). This Privacy Policy explains how we collect, use, and protect your information when you use our Service.
1. Information We Collect
Personal Information: When you create an account, we may collect your name, email address, and payment information (processed securely by our payment provider).
Text Content: We process the text you submit for conversion to speech. Text content is processed in real time and is not stored on our servers after conversion is complete.
Usage Data: We automatically collect information about how you interact with our Service, including pages visited, features used, conversion frequency, and device information (browser type, operating system, device model).
Analytics Data: We use Google Analytics to collect anonymized usage statistics to help us understand how our Service is used and to improve user experience.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process text-to-speech conversions
- Manage your account and process payments
- Send important service updates and notifications
- Analyze usage patterns to improve performance and features
- Detect and prevent fraud or abuse
3. Third-Party Services
Our Service integrates with or is distributed through the following third-party platforms:
- Google Analytics: We use Google Analytics (ID: G-VS9N3ED43R) to collect anonymized usage data. Google's privacy policy applies to their processing of this data.
- Apple App Store: Our iOS app is distributed through the Apple App Store. Apple's privacy policy governs data collected through the App Store.
- Google Play Store: Our Android app is distributed through Google Play. Google's privacy policy governs data collected through Google Play.
- Payment Processors: Payment information is handled by our third-party payment processors and is never stored on our servers.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. Text content submitted for conversion is processed in real time and is not retained after conversion. If you delete your account, we will delete your personal information within 30 days, except where we are required to retain it by law.
6. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate personal information
- Deletion: Request deletion of your personal information and account
- Data Portability: Request a copy of your data in a portable format
- Opt-Out: Opt out of analytics tracking by using browser privacy settings or extensions
To exercise any of these rights, please contact us at support@frateca.com.
7. Children's Privacy
Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@frateca.com.